If you are experiencing DJI Go 4 not working, start by checking your network connection. A stable internet connection is crucial for the app to function correctly. Ensure you have a strong Wi-Fi or mobile data signal.
Outdated versions of DJI Go 4 may lead to malfunctions. Go to the app store on your device and check for updates. Install any available updates to ensure you are using the latest version of the application.
Sometimes, a simple restart can fix issues with DJI Go 4. Turn off your device, wait a few seconds, and then power it back on. Reopen the app to see if the problem persists.
Clearing the app cache can help resolve performance issues. Go to your device's settings, find the DJI Go 4 app, and clear its cache. This action can often solve problems related to the app not working correctly.
Make sure your device is compatible with DJI Go 4. Check the official DJI website for a list of supported devices. Using incompatible devices can lead to app malfunctions.
If you have tried the above steps and DJI Go 4 is still not working, it may be time to contact DJI support. They can provide further guidance on troubleshooting the issue and offer solutions specific to your situation.