If you are facing issues with your DJI Spark battery not charging, don't worry, as there are several potential solutions to this problem. Follow these steps to troubleshoot the charging issue:
Ensure that the charging cable is properly connected to both the battery charger and a power source. Inspect the cable for any signs of damage, and try using a different cable or power outlet to rule out connection issues.
Disconnect the charging cable and restart the charging process by reconnecting everything. Sometimes a simple restart can resolve the charging problem.
Check the battery for any physical damage or signs of swelling. If the battery appears damaged, do not attempt to charge it further, as it might be dangerous. In such cases, contact DJI support for assistance.
Make sure that your DJI Spark's firmware is up to date, as outdated firmware can sometimes cause charging issues. Check for and install any available updates through the DJI GO 4 app.
If none of the above steps resolves the problem, it is recommended to contact DJI customer support for further assistance. They can provide additional troubleshooting steps or arrange for repair if needed.
By following these troubleshooting tips, you should be able to identify and resolve the issues with your DJI Spark battery not charging. Remember to always handle batteries with care and follow manufacturer guidelines for safe charging practices.