If you're facing issues with your DJI Spark battery not charging, here are some troubleshooting steps to help you resolve the problem:
1. Check the Charger and Cable
Ensure that you are using the correct charger and cable that came with your DJI Spark drone. Using third-party chargers can sometimes lead to charging issues.
Inspect the charger and cable for any signs of damage or wear. If you notice any issues, try using a different charger and cable to see if the problem persists.
2. Clean the Charging Port
Dust, dirt, or debris in the charging port can prevent proper contact between the battery and the charger. Gently clean the charging port using a soft brush or compressed air.
Make sure to be careful while cleaning the port to avoid causing any damage. After cleaning, try to charge the battery again to see if the issue has been resolved.
3. Restart the Drone and Charger
Sometimes, a simple restart can fix charging issues. Turn off your DJI Spark drone and unplug the charger from the power source. Wait for a few minutes and then plug everything back in and try charging the battery again.
Restarting both the drone and the charger can often help reset any minor charging issues that may be causing the problem.
4. Update Firmware
Ensure that both your DJI Spark drone and the controller are running the latest firmware. Sometimes, outdated firmware can lead to charging problems.
Connect your drone to the DJI Go 4 app to check for any available updates. If there are updates, proceed with the installation and then try charging the battery again.
5. Contact DJI Support
If none of the above steps resolve the issue and your DJI Spark battery is still not charging, it may be time to contact DJI support for further assistance.
DJI's customer support team can provide you with additional troubleshooting steps or recommend further actions to help you fix the problem with your DJI Spark battery.
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